Walmart Open Door Policy Steps

As part of walmart s covid 19 response beginning on april 20 2020 we temporarily paused processing store returns and exchanges for restricted items including food paper goods home cleaning supplies laundry soap pharmacy health.

Walmart open door policy steps.

The open door policy allows you to speak with any member of management at any level. We encourage you to direct your individual complaints concerns ideas and suggestions relating to your own work place issues to a salaried member of management by contacting the global ethics helpline 1 800 wmethic 1 800 963 8442 or through utilizing the open door policy pd 27. Temporary return policy update. At wal mart there is an open door policy in place that allows an associate to bring an issue to any member of management all the way up to the ceo lee scott in bentonville without fear of retaliation.

Open door posters with instructions can be found in your facility s break room. Get to turn off your brain and just work. I worked at walmart part time for less than a year. At first there is a lot to learn but you get the hang of it and it becomes second nature.

If you believe your immediate manager is involved in the problem discuss the issue with the next level of management who is not involved or use the open door helpline. All stores except those in illinois have resumed our standard return policy for new purchases. Contact your immediate supervisor up to and including your facility manager. The open door communications process is the most direct way to voice any concern to a manager.

Open door policy is a joke here 2 0. In my experience wal mart has become very cautious about these situations and advises all employees to avoid them upon penalty of termination for everyone involved. These matters are best addressed through the open door process which allows open communication about associates ideas suggestions and concerns.